TERMS OF CONDITIONS
Last updated: 22-12-2024
INTRODUCTION
These Terms of Service ("Terms") govern your access to and use of the services provided by Cntent Technologies Ltd ("we," "us," or "our"), a company registered in England and Wales with company number [Company Number], whose registered office is at Hursley Park Rd, Hursley, Winchester, SO21 2JN, United Kingdom.
By accessing or using our website and services ("Services"), you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
ACCEPTANCE OF TERMS
By creating an account, accessing, or using our Services, you confirm that you accept these Terms and agree to comply with them. If you are using the Services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
AGE RESTRICTIONS
Our Services are intended for individuals who are at least 16 years old. By using our Services, you represent that you meet this age requirement. If you are under the age of 16, you must not use our Services.
SERVICE DESCRIPTION
Cntent Technologies Ltd provides AI-powered content automation services, including but not limited to:
Content creation
Social media management
Newsletter automation
SEO optimisation
Our Services are designed to assist businesses in automating and enhancing their content strategies.
USER OBLIGATIONS
You agree to:
Provide Accurate Information: Ensure that all registration and account information you provide is accurate, current, and complete.
Maintain Confidentiality: Keep your account credentials confidential and secure. You are responsible for all activities that occur under your account.
Comply with Laws: Use our Services in compliance with all applicable local, national, and international laws and regulations.
Prohibited Activities: Refrain from:
Attempting to manipulate search engine rankings or engage in activities that violate search engine guidelines.
Using the Services for any unlawful, harmful, fraudulent, infringing, or otherwise objectionable activities.
Interfering with or disrupting the integrity or performance of the Services or the data contained therein.
Attempting to gain unauthorised access to any part of the Services or related systems.
ACCEPTABLE USE POLICY
You must not use the Services in any way that causes, or may cause, damage to the Services or impairment of the availability or accessibility of the Services. You must not use the Services:
In any way that is unlawful, illegal, fraudulent, or harmful.
For the purpose of harming or attempting to harm minors in any way.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.
INTERNATIONAL USE AND COMPLIANCE
If you access the Services from outside the United Kingdom, you are responsible for ensuring compliance with local laws in your jurisdiction. We make no representation that the Services are appropriate or available for use in all locations.
INTELLECTUAL PROPERTY RIGHTS
OWNERSHIP
Your Content: You retain all rights, title, and interest in and to any content you provide while using our Services ("User Content").
Our Content: We retain all rights, title, and interest in and to our Services, including any software, technology, materials, and information provided as part of the Services ("Cntent Technologies Content").
LICENCE GRANT
You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, adapt, publish, translate, and distribute your User Content solely for the purpose of providing and improving the Services.
FEEDBACK
Any feedback, suggestions, or recommendations you provide regarding our Services ("Feedback") is entirely voluntary, and we are free to use such Feedback as we see fit without any obligation to you.
DATA PROTECTION AND PRIVACY
We are committed to protecting your personal data. Our use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection, use, and transfer of your personal data as outlined in the Privacy Policy.
SERVICE DELIVERY AND MODIFICATIONS
We will use reasonable endeavours to provide the Services with due care and skill.
SERVICE AVAILABILITY
We aim to ensure that the Services are available 24/7. However, we do not guarantee that the Services will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Services for business and operational reasons.
SERVICE DELIVERY AND MODIFICATIONS
We will use reasonable endeavours to provide the Services with due care and skill.
MODIFICATIONS
We reserve the right to modify, update, or discontinue the Services (or any part thereof) at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
DISCLAIMER OF CONTENT ACCURACY
While we make every effort to ensure that the content generated or provided through our Services is accurate and up-to-date, we do not warrant or guarantee the accuracy, completeness, or reliability of any content. You acknowledge and agree that:
Use at Your Own Risk: Any content obtained through our Services is used at your own discretion and risk.
No Liability for Errors: We shall not be held responsible or liable for any errors, omissions, inaccuracies, or misrepresentations in the content.
No Endorsement: The inclusion of any content does not imply our endorsement or verification of the information contained therein.
You agree to independently verify any information before relying on it, and you accept full responsibility for any decisions or actions taken based on the content provided by our Services.
FEES AND PAYMENT
SUBSCRIPTION PLANS
Details of our subscription plans, including pricing, features, and billing cycles, are available on our website or through a separate agreement.
PAYMENT TERMS
Fees are payable in advance and are non-refundable except as required by law or specified in these Terms. You authorise us to charge your chosen payment method for the fees due.
CHANGES TO FEES
We reserve the right to change our fees at any time upon reasonable notice. Any fee changes will take effect at the start of the next billing cycle.
LIMITATION OF LIABILITIES
DISCLAIMER OF WARRANTIES
The Services are provided on an "as is" and "as available" basis without any warranties, express or implied. We do not warrant that the Services will meet your requirements or that the operation of the Services will be uninterrupted or error-free.
LIMITATION
To the maximum extent permitted by applicable law, we shall not be liable for:
Any indirect, incidental, special, consequential, or punitive damages.
Loss of profits, revenue, data, or use.
Any unauthorised access to or use of our secure servers and/or any personal information stored therein.
Our total liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.
EXCEPTIONS
Nothing in these Terms excludes or limits our liability for:
Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot be excluded or limited by law.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cntent Technologies Ltd and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in connection with your use of the Services or breach of these Terms.
TERMINATION
BY YOU:
You may terminate your account and these Terms at any time by providing us with 30-days' notice in writing.
BY US:
We may suspend or terminate your access to the Services immediately if:
You breach any provision of these Terms.
We are required to do so by law.
There are unexpected technical or security issues.
EFFECTS OF TERMINATION
Upon termination, all rights granted to you under these Terms will cease. We will have no obligation to maintain or provide any of your User Content and may delete your User Content unless legally prohibited.
DISPUTE RESOLUTION
GOVERNING LAW
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.
JURISDICTION
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
ALTERNATIVE DISPUTE RESOLUTION
Before resorting to legal proceedings, we encourage you to contact us to resolve any issues amicably.
FORCE MAJEURE
We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, war, civil unrest, or interruptions in telecommunications or internet services.
THIRD-PARTY SERVICES
Our Services may integrate with or contain links to third-party websites, services, or resources ("Third-Party Services"). We do not endorse and are not responsible for the availability, accuracy, or content of such Third-Party Services. Your use of Third-Party Services is at your own risk and subject to the terms and conditions of those third parties.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and us regarding your use of the Services.
WAIVER
No failure or delay by us in exercising any right under these Terms shall constitute a waiver of that right. Any waiver must be made in writing and signed by us.
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the affected provision shall be severed, and the remaining provisions shall continue in full force and effect.
NOTICES
HOW WE COMMUNICATE
We may provide notices to you by email, regular mail, or postings on our website.
HOW YOU COMMUNICATE
You may contact us by email at terms@cntent.ai or by post at the address provided below.
CONTACT INFORMATION
Cntent Technologies Ltd
Hursley Park Rd
Hursley, Winchester
SO21 2JN
United Kingdom
Email: terms@cntent.ai
Website: www.cntent.ai
LANGUAGE
These Terms are drafted in English. If they are translated into any other language, the English language version shall prevail.
STATUTORY RIGHTS
Nothing in these Terms is intended to affect your statutory rights as a consumer under applicable law.